Support
Order and file support
We can help with orders, download links, license scope, Word and Excel file formats, and subscription changes when Standards Watch is released.
What to include
Send the email used for your order, your order reference if available, and a concise description of the download or account issue.
support@dibcompliancedesk.comCompliance questions
I can't advise on your compliance posture or interpret the requirements — that needs a qualified assessor or your own counsel. I can help with your order, your downloads, or your license.
After two unanswered scope redirects, your request should be escalated to the human support queue.